Tkk11 Privacy Policy — We keep your information safe

This privacy policy applies to all users of the tkk11 platform. By registering or using tkk11's services, you are deemed to have consented to this privacy policy. Please take the time to read it carefully.

1 Introduction

Tkk11 believes your privacy is a fundamental right. Information you share while using our platform is handled with the utmost care. The tkk11 privacy policy is built on full transparency, so you always know exactly how your data is being used.

We operate in accordance with international data protection standards. Complying with Bangladesh's Digital Security Act and international privacy regulations is a commitment we take seriously. Protecting every player's data is an integral part of our business ethics.

2 What information is collected

Tkk11 collects two types of information — what you provide directly, and what is gathered automatically while you use the platform:

Data Type	Example	Collection Methods
Identity Information	Name, date of birth, national ID number	Registration Form / KYC
Contact Information	Mobile number, email address	Registration Form
Financial information	Mobile Banking/Nagad number, bank account	Deposit / withdrawal process
Device information	IP address, browser, operating system	Automatically
Gaming activity	Game history, bet amounts, wins/losses	Platform Logs
Cookies & Tracking	Session data, preference settings	Cookies / Local Storage

A photo of your national ID, passport, or driving license may be required for KYC verification. These documents are stored on encrypted servers with the highest level of security.

3 Purpose of Data Collection

Tkk11 uses your information solely for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Service Delivery: To ensure deposits, withdrawals, game access, and customer support.
• Security & Fraud Prevention: To prevent unauthorized access and money laundering.
• Legal obligations: To meet regulatory requirements.
• Improving your experience: To personalize your gaming experience.
• Relevant Promotions: To keep you informed about relevant offers and bonuses (you may opt out at any time).

Your information will not be used for any purpose beyond those stated above. If we need to use it for a new purpose, we will obtain your consent again.

4 Data Storage & Protection

What tkk11 does to protect your data:

• All data is stored with 256-bit AES encryption.
• TLS 1.3 protocol is used for data transfers.
• Two-factor access control (2FA) is applied at the server level.
• Regular security audits and penetration testing are conducted.
• Data Retention Period: Retained for up to 5 years after account closure for legal compliance.

5 Data Sharing with Third Parties

Tkk11 may share information with specific third parties in limited circumstances:

• Payment Providers: Necessary data shared with payment providers such as Mobile Banking, Nagad, and Rocket for transaction processing.
• Game providers: Session data (no personal identity) shared with third-party game software providers.
• Legal authorities: Upon a valid court order or legitimate request from a regulatory authority.
• KYC verification service: Approved service providers for identity verification.

These third parties are bound by agreements equivalent to tkk11's privacy policy and may not use your information for any other purpose.

6 Cookie Policy

Tkk11 uses cookies to make your experience smoother and more personalized. The types of cookies we use:

• Essential cookies: Required for login sessions and security — cannot be disabled.
• Performance Cookies: Monitors site speed and performance. You can disable this if you prefer.
• Functionality Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps analyze user behavior — fully anonymized.

Cookies can be deleted or blocked at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7 Your Rights

You have the following rights regarding your information on the tkk11 platform:

• Right to Access: You can request to know what information is held about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may restrict the use of your data for specific purposes.
• Right to Data Portability: You can receive a copy of your data in an easy-to-read format.
• Right to object: You may opt out of marketing communications at any time.

8 Protection of Minors

Tkk11 does not serve anyone under the age of 18. Our platform is strictly for adults. Age is verified at registration, and any account found to belong to a minor is immediately suspended.

If you believe someone you know who is underage is using tkk11, please contact our customer support. We will act promptly and remove any associated data.

9 Policy Changes

Tkk11 may update this privacy policy at any time. For significant changes:

• SMS notifications will be sent to your registered mobile number.
• A pop-up notice will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the new policy, you have the option to close your account.

10 Contact

For any privacy-related questions or concerns, please get in touch with us:

• Email: [email protected]
• Customer support: 24/7 Live Chat (log in to the platform)
• Response Time: Within 72 hours